My wife and I recently attended GenCon, the best gaming convention in the world. We've gone 3 of the last 4 years to help run a booth at which we sell and demo boardgames for a friend's company. This year was a bit different because the company was sold to a bigger company and we were now part of that collective.
The gentleman who manages the big company introduced himself to us right away and made us feel completely welcome. He even told me he had heard about my sales success the year before and gave me carte blanche to do whatever I wanted. He instilled trust right away by trusting me.
We had a bit of a difficult situation because the convention manager was really not gelling with the rest of the team. Apparently, there were already issues there because on Sunday morning, the last day of the convention, he was fired. The boss talked to all the team leads who told the rest of us. We worked through the change because he was transparent. Later when we were loading the truck, the boss was there with us helping because he knew we were short a person.
It was really inspiring to see a leader like this in action, especially when I see almost nothing like this in my daily job. I watched this man do all the things we've talked about in this Leadership program and do them to the utmost effectivity. I found it really empowering and will carry that as an example of what a leader can do with some simple honesty and hard work.
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